January 15th, 2026 – Your AI Agent have eyes to support you better
Your AI agent can now see what your customers see.
With Omakase Video, your AI agent understands images and live camera input, enabling truly multimodal customer support — just like a real video call with a human agent.
Customers can simply show, not explain.
- Show their face to get personalized skincare or beauty recommendations
- Hold up an outfit to find the best style, size, or matching items
- Share a product issue through the camera for instant troubleshooting
Omakase Video brings visual understanding into every conversation, unlocking more accurate support, better recommendations, and higher customer confidence.
It’s not just chat anymore.
It’s a visual, conversational AI experience.
