{"id":229,"date":"2025-06-19T04:17:02","date_gmt":"2025-06-18T19:17:02","guid":{"rendered":"\/blog\/?post_type=guides&#038;p=229"},"modified":"2025-06-19T04:27:24","modified_gmt":"2025-06-18T19:27:24","slug":"voice-ai-performance-tracking","status":"publish","type":"guides","link":"\/blog\/guides\/voice-ai-performance-tracking\/","title":{"rendered":"See What Your Customers Are Really Saying With Omakase.ai"},"content":{"rendered":"\n<p>Once your AI agent is live, the next step is understanding how it performs. With Omakase.ai, you get full visibility into customer conversations, key metrics, and what your shoppers actually care about.<\/p>\n\n\n\n<p>Here\u2019s how to track and learn from your AI\u2014so you can optimize smarter.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: See Conversation History<\/h3>\n\n\n\n<p>Want to know what your AI is saying to customers\u2014or what questions they\u2019re asking most?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Head to your <strong>Omakase.ai dashboard<\/strong><\/li>\n\n\n\n<li>Click on <strong>\u201cConversation History\u201d<\/strong><\/li>\n\n\n\n<li>You\u2019ll see every customer interaction, sorted by date and time<\/li>\n<\/ul>\n\n\n\n<p>Use this to spot trends, identify what customers need, or improve your product content.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 2: Check Key Metrics<\/strong><\/h3>\n\n\n\n<p>Want a quick snapshot of how your AI is performing?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to the <strong>\u201cAnalytics\u201d<\/strong> tab in your dashboard<\/li>\n\n\n\n<li>You&#8217;ll find:\n<ul class=\"wp-block-list\">\n<li>Total conversations \/ product recommendations<\/li>\n\n\n\n<li>Engagement rate<\/li>\n\n\n\n<li>Most common topics<\/li>\n\n\n\n<li>Products most mentioned or recommended<\/li>\n\n\n\n<li>Top performing products\u00a0                 etc&#8230;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>This data helps you improve your AI experience and optimize your store for better results.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Bonus: Topic Insights<\/strong><\/h3>\n\n\n\n<p>Inside the analytics view, you\u2019ll also see Topic Trends\u2014clusters of what customers are asking about (e.g., shipping, sizing, returns). This gives you insight into what to highlight on your site or teach your AI more about.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-4-3 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"metrics demo\" width=\"1200\" height=\"900\" src=\"https:\/\/www.youtube.com\/embed\/C9TzPLOvKc8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Your AI agent is a goldmine of customer insights. From real-time transcripts to conversion stats, Omakase.ai gives you the data to understand, improve, and scale your customer experience.<br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Once your AI agent is live, the next step is understanding how it performs. With Omakase.ai, you get full visibility&#8230;<\/p>\n","protected":false},"author":264294630,"featured_media":232,"template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-229","guides","type-guides","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"\/blog\/wp-json\/wp\/v2\/guides\/229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/blog\/wp-json\/wp\/v2\/guides"}],"about":[{"href":"\/blog\/wp-json\/wp\/v2\/types\/guides"}],"author":[{"embeddable":true,"href":"\/blog\/wp-json\/wp\/v2\/users\/264294630"}],"version-history":[{"count":4,"href":"\/blog\/wp-json\/wp\/v2\/guides\/229\/revisions"}],"predecessor-version":[{"id":234,"href":"\/blog\/wp-json\/wp\/v2\/guides\/229\/revisions\/234"}],"wp:featuredmedia":[{"embeddable":true,"href":"\/blog\/wp-json\/wp\/v2\/media\/232"}],"wp:attachment":[{"href":"\/blog\/wp-json\/wp\/v2\/media?parent=229"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"\/blog\/wp-json\/wp\/v2\/categories?post=229"},{"taxonomy":"post_tag","embeddable":true,"href":"\/blog\/wp-json\/wp\/v2\/tags?post=229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}